Privacy Policy

Effective Date: January 30, 2025

This Privacy Policy describes how wan2-2.app ("We," "Us," or "Our") collects, uses, and protects your information when you use our AI video generation service. This applies to our website at https://wan2-2.app/ and any mobile apps we may release.

By using our service, you agree to this Privacy Policy.

For questions about this policy, contact us at support@wan2-2.app or check our Terms of Service.

What Information We Collect

Personal Information

When you use our service, we may collect:

Email address
Usage data and statistics
Social media account information (if you sign in through social platforms)
Device information and crash logs (for mobile apps)

Third-Party Login Services

You can create an account using:

Google

When you use these services, we may access your name, email, and other basic profile information.

Cookies and Tracking

We use cookies and similar technologies to:

Track how you use our service
Remember your preferences
Improve our platform

You can disable cookies in your browser, but some features may not work properly.

How We Handle Visual Content

Face Data and Images

When you upload images or use our camera features:

No Facial Recognition: We don't collect or store facial recognition data
Processing Only: Images are used only to generate videos with our wan2.2 model
Temporary Storage: Your uploaded images are automatically deleted after processing
Third-Party Providers: We may use trusted partners for video processing, but they cannot keep your data
Your Consent: By uploading images, you agree to this temporary use for video generation

Biometric Authentication

Apple Users: Face ID/Touch ID is handled entirely by Apple - we never see this data
Local Only: Biometric authentication stays on your device

Data Security

All data is encrypted during upload and storage
Access to our servers is strictly limited
We use industry-standard security measures

How We Use Your Information

We use your information to:

Provide and improve our video generation service
Manage your account and subscriptions
Send you important updates and notifications
Provide customer support
Analyze usage to make our service better
Comply with legal requirements

How Long We Keep Your Data

Account Data: While your account is active, plus a short period after deletion
Usage Data: Kept for analysis and security purposes
Generated Videos: Deleted based on your subscription limits
Input Images: Deleted immediately after video processing

Your Rights and Choices

What You Can Do

Access Your Data: Request a copy of your personal information
Update Information: Change your account details anytime
Delete Data: Request deletion of your personal information
Opt-Out: Stop receiving marketing emails
Export Data: Get your data in a portable format

How to Exercise Your Rights

Sign in to your account and visit settings
Contact us at support@wan2-2.app
Uninstall the app to stop mobile data collection

Content Rules

Prohibited Content

You cannot generate or upload:

Illegal or harmful content
Adult or explicit material
Content that violates others' rights
False or misleading information
Hate speech or harassment
Content that harms children
Spam or malware
Deepfakes without consent

AI Content Rules

Disclose when content is AI-generated
Don't input sensitive personal data
Make sure you have rights to uploaded materials
Don't create harmful content

Enforcement

We may remove violating content and suspend accounts for violations.

Privacy Controls

Opt-Out Options

Cookies: Disable in your browser settings
Marketing: Contact support@wan2-2.app to unsubscribe
Account: Request account deletion anytime

Regional Rights

Depending on where you live, you may have additional privacy rights under local laws. Contact us to learn more.

International Transfers

Your data may be processed in different countries. We ensure proper protections are in place for international transfers.

Children's Privacy

Our service is for users 18 and older. We don't knowingly collect information from children under 18.

Policy Updates

We may update this policy occasionally. When we do:

We'll post the new version here
Major changes will be emailed to users
App users may get push notifications

Contact Us

Questions about this Privacy Policy?

Email: support@wan2-2.app
Website: https://wan2-2.app/

Last updated: January 30, 2025